Privacy policy

1What I collect

• When you contact me, ask a question or make an account: your name, email, phone, address (for home visits) and what you need help with.
• When you book and pay: your visits, tokens, hours and receipts. Payments are handled by Stripe. I never see your full card or bank number.
• When you visit the site: my own server counts page visits and button clicks without names. A referral link may save a small cookie so the right friend gets credit. Signing in uses a cookie to keep you signed in (up to 90 days if you choose "Remember this device").
• During a visit: I may see things on your devices. I only look at what's needed for the job and I don't copy your personal files.

2How I use it

To help you, schedule and remind you about visits, send receipts and sign-in links, track tokens and rewards, and answer questions. If you join my email or text list, I'll send tips and news. You can unsubscribe anytime.

3Who else handles it

Only the services that run the business: Stripe (payments, and pay-over-time providers Klarna or Afterpay if you choose them), Netlify and Render (website and account hosting), Cloudflare and Resend (email delivery), and Google (email). They may only use your information to provide their service. I share information if the law requires it.

4Your choices

You can ask to see, fix or delete your information at any time by texting or emailing me. Some records, like payment receipts, may need to be kept for taxes.

5Kids

This site is meant for adults. I don't knowingly collect information from children under 13.

6Changes

If this policy changes, the date at the top will change too. Big changes will be announced on the site or by email.